SHIPPING & RETURNS

SHIPPING POLICY

Welcome to Jolly TCG's Shipping Policy! Here, we provide transparent details about our shipping methods, packaging, and associated costs. We strive to deliver a seamless experience for our customers, ensuring trust and satisfaction with every order.

Explore our range of shipping options and rest assured that your items will be handled with care and dispatched promptly to reach you in top condition.

RETURN & EXCHANGE POLICY

No Refund / No Return Policy

Thank you for your purchase. Please read this policy carefully as it outlines our terms regarding refunds and returns.

All sales are final. We do not offer refunds, returns, or exchanges for any products or services purchased from JOLLYTCG.

This policy applies to all orders & pre-orders!

In rare circumstances, exceptions may be made at the sole discretion of JOLLYTRADINGCO. Such exceptions may include:

Damaged or Defective Products/Services Upon Receipt: If you receive a product that is damaged or defective upon arrival, you must notify us within [Number] days of receipt with clear photographic or video evidence of the damage or defect. We will review the evidence and, if deemed valid, may offer a [mention possible remedies, e.g., repair, replacement with the same item, or a store credit].
Errors on Our Part: If there is a clear error on our part regarding your order (e.g., we shipped the wrong item), please contact us within 5 days of receipt, and we will take appropriate steps to rectify the situation.